The deployment of Document Manager - Conditional Fields has been delayed. The feature will now be available December 3rd.
UPDATE: Some monolingual customers have not been yet deployed on the new Knowledge Base. These activations will be done on the following dates:
The next wave of activation of the new Knowledge Base (for Platforms With Only ONE Language) alongside the activation of the tags and search keywords feature has been delayed to Thursday, November 18th.
People Assist deployment on staging and production has been delayed. We will provide you with the new dates as soon as possible
UPDATE: Request Manager and Digital Process Manager are deployed on November 22th.
We’ll keep you posted about deployment date for production asap
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(As of article publish date. Dates are subject to change, please contact your CSM for the most up-to-date information. Ranges are approximate and in the Paris time zone).
Why?
Make it easier and faster for users to generate documents by reducing the number of fields to fill in.
What?
Users will be able to configure a conditional rule on a field so that when the field is filled in with a specific value, respective new fields will appear on the document generation form.
In the course of standardization of the forms, conditional fields will now only be applied on template fields (not on content block fields).
The section titles “Known” (pre-filled by the system) and “Unknown” (need to be filled in by the user) fields are not displayed anymore.
To see the new display order, please take a look at the new appearances.
Why?
Datasets that have already been configured in other products can now be used in Document Generation.
What?
Users will be able to configure a field as type Dataset and link it to an existing Dataset. In case of a multi-level dataset, the smallest value will be displayed in the generated document
We have added two new fonts supported by Document Generation:
People Assist deployment on staging and production has been delayed. We will provide you with the new dates as soon as possible
Completed tasks and requests are now visible in read only mode to the employee giving users a better overview.
For more options and to simplify navigation, HR users will now be able to add images or gifs to a form’s instruction fields
In July 2021, UKG HRSD People Assist released a whole new Knowledge Base interface in open beta.
This new interface makes it simpler to manage articles and categories, particularly in an international context using multiple languages.
Check out the article with complete documentation and an FAQ on Zendesk to know more about it: here.
The new Knowledge Base will be rolled out to staging environments for all customers with ONE language platforms on September 22nd, and then rolled out progressively on production environments in October and November.
Please contact your CSM if you would like to activate the New Knowledge Base now in your staging and/or production environments.
The roll out for customers with two or more languages should happen starting in December 2021.
Please contact your CSM if you would like to activate the New Knowledge Base now in your staging and/or production environments.
Because categories are not always sufficient to find a certain article, we have added “tags”. This will simplify findability for HR Users and employees and improve search engine results.
HR Admins can now add the following elements to an article and article’s translation:
This enhancement will be deployed as part of the 21.11 release. (For customers using the new Knowledge Base.)
Restrictions allow you to target articles to a specific population within your organization. It's now possible to add, edit or delete employee and user restriction for several articles at once.
This enhancement will be deployed as part of the 21.11 release. (For customers using the new Knowledge Base.)
HR administrators often use the employees' restrictions feature on articles, to target them to different audiences.
When these restrictions are set, it can be difficult to find all the articles that are targeted to a specific part of the organization.
HR Admins can now specify a specific organization or organization group, and the list will return only articles that are targeted to this scope.
For example, you can filter on “Acme-FR” to find only articles targeted to the French branch of the company Acme.
This enhancement will be deployed as part of the 21.11 release. (For customers using the new Knowledge Base.)
Categories alone were sometimes not sufficient to categorize articles properly. This could lead to difficulties finding specific articles within the employee portal.
As HR Admins can now add tags to articles, employees are able to use those to navigate easily between content.
In order to do so, employees can check tags on their homepage or directly in an article. Only tags and articles the employee can access will be displayed.
Example: A remote worker could check all articles related to the remote conditions in the company.
This enhancement will be deployed on Nov 17th for staging and production environment. (For customers using the new Knowledge Base.)
The search engine of the employee portal can sometimes not lead to successful results. This can be explained by the fact that employees can type in keywords that are not in the content of the article in itself.
As HR Admins can now add search keywords to articles, the employee portal search engine now leverages these keywords to look for articles.
For example, an employee can type in “PTO” to find an article about vacations.
This enhancement will be deployed on Nov 17th for staging and production environment. (For customers using the new Knowledge Base.)
Content within categories (articles and forms) can be restricted to a certain group of employees.
However, the employee will then not be able to access any of the content located inside a particular category.
Currently, the interface still displays all categories, which can mislead the employees in their search for relevant content, which can be confusing for the restricted employees.
To improve the user experience, the employee portal will now only display categories that are not restricted for the employee.
Example: If an employee does not have access to a certain article or form in the category “Remote”, this category will be entirely hidden to this person.
This enhancement will be deployed as part of the 21.11 release. (For customers using the new Knowledge Base.)
