Target Release Dates (As of article publish date. Dates are subject to change, please contact your CSM for the most up-to-date information. Ranges are approximate and in the Paris time zone).
EU platform
US platform
Staging
Production
Staging
Production
Document Manager
9th March* (Morning)
14th March (Noon)
9th March (Morning)
14th March (Morning)
People Assist
9th March (Morning/Noon)
16th March (Morning/Noon)
9th March (Morning/Noon)
16th March (Morning/Noon)
*all dates are in February 2022
Document ManagerProduct Line
Smart Document Generation
Template Restrictions
Some of our customers have hundreds of templates in their system, but HR users can only use a few of them. To give HR Users a better overview of their templates, help save time, avoid mistakes, and improve confidentiality this feature will allow visibility only on templates that are linked to their respective organization.
With the new feature we’ll allow HR admins to create or update a template and choose up to 5 organizations for each template, which will then only be displayed to users who are part of those organizations.
In detail:
Restriction can be applied ONLY to templates
If no organization is selected everyone will have access to the template
Up to 5 restricted organizations per templates plus possibility to include child organization
Restriction applies to HR admin, HR users and campaign outcomes
A new API end point is available for INT team to manage organization code change on customer request
To improve confidentiality and resources management, we’ll split the current permission manage document generation into two different permissions.
One permission to manage atomic document generation and one permission to manage campaign.
People Assist Product Line
Request Manager
"Automate Macro" endpoint
Automated launching of macro rules to reduce manual tasks for HR
Use case example: Safely Return To Office Management
For the return to office policy employees need to fill out a form.
Due to an RPA configuration using the new endpoint we can check the answer about their health state and launch one of 2 macros (reactions visible to the employee) automatically depending on if the employee has stated any of the listed symptoms or not
Send Mail Notification When A Process Is Completed
Process Creation Step (HR user)
To make processes more comprehensible and relatable to employees, HR users can now, when creating a process, easily choose if the employee should receive a notification once the process is completed by checking a box.
Process Template Step (HR admin)
To ensure this feature the HR admin has to include this parameter to the default set so the HR user can choose it when creating the process, making the feature available to the employees.
Knowledge Base
Anonymous Ratings on Articles
Enabling categories to be more personalized
To improve the quality of the article ratings and to motivate employees to send in ratings, they can now choose to do this anonymously.
It will allow employees full honesty ensuring it won’t have any impact, if they send a negative review on a specific article.
When adding a rating on an article, employees can choose to send their feedback anonymously, by checking a simple option below the comment section.
In the administration, ratings will be visible as usual, with the addition of the mention “Anonymous” instead of the name of the person that rated the article.
This feature has been deployed on Staging and Production environment for new KB customers.
Employees View (in Employee Portal):
Bugfixes
People Assist Product Line
Request Manager
Search of forms was displaying duplicates and inaccurate results
CustomForm search results are not accurate
FIXED
[REGRESSION] Issue on Staging after the launch of the New Assigned to me Page
[HOTFIX] - Performance issue after "Assigned to me" Activation in staging
FIXED
[REGRESSION] New Assigned to me module
Closed and archived tickets were not automatically filtered
FIXED
[REGRESSION] New Assigned to me module
Duplicates in the sorting menu
FIXED
[IMPROVEMENT] New Assigned to me module
Formidable integrated in the Preview drawer
ENABLER FIXING FRONT END ISSUES
Process Automation
Amnesia deletion of EE failed during the process deletion
When trying to delete an employee permanently the client was receiving a notification that it's not possible.
FIXED
Forms
Conditional rules – wrong behavior after editing a request
When setting up a request form with fields that were meant to show under 2 conditional rules, the 3rd field was not behaving following the double condition.
FIXED
When editing a condition in a form, old results remained in hidden fields
Same issue than with request forms (above).
FIXED
New Knowledge Base
File insertion was not working
File insertion could not be performed properly into articles. When saving the article, the inserted file was removed from the article. This issue is now fixed
FIXED
Restrictions in the migration tool
When merging articles in the migration tool, restrictions by custom fields were not kept in the new article creation process. This issue is now fixed.
FIXED
Filter by organization wasnot working properly
The filter by organization is not working properly for specific items of the organizational scope. This issue is now fixed.
FIXED
Legacy Knowledge Base
File insertion was not working
File insertion could not be performed properly into articles. When saving the article, the inserted file was removed from the article. This issue is now fixed
FIXED
Employee Portal
Display of related forms when reading an article
In some cases, when reading an article, the related forms section was listing every form that the employee could access instead of showing the forms that are in the same categories as the article being read. This issue has been fixed